DELIVERY

ELIGIBILITY

• Only travelers who visiting Japan under the entry status of “Temporary visitor”, and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travelers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
  • Kyoto Station Ticket Office, daily from 5:30AM to 11PM
  • Shin-Osaka Station East Ticket Plaza Office, daily from 5:30AM to 11:30PM
  • Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
  • Sannomiya Station Tickets Office, daily from 5:30AM to 11PM
  • Okayama Station Ticket Office, daily from 5AM to 11:30PM
  • Wakayama Station Ticket Office, daily from 5AM to 11PM
  • Toyooka Station Ticket Office, 5:20AM to 11PM
  • Kinosaki-onsen Station Ticket Office, daily from 5:45AM to 10:50PM

VALIDITY

• The lines include in the pass:
  • Kansai Airport Express Haruka
  • Nara line
  • JR Kyoto line
  • Gakkentoshi line
  • Yamatoji line
  • JR-Tozai line
  • Osaka Higashi line
  • The Osaka Loop Line
  • JR-Yumesaki line
  • Hanwa line
  • JR-Kobe line
• The pass is valid from Kansai Airport, Kyoto and Nara in the East to Himeji in the West.

BOOKING

• With the Pass, no additional fee is required when reserving seats.
• Shinkansen Bullet Trains are not included in the Pass.
• Non-reserved Ordinary class cars can be accessed freely.
• In order to travel in first class (Green cars) you will have to pay additional fees.
• To access the platforms, show your pass to the JR West staff located at the platform gates.
• To reserve a seat, ask the JR West staff at the ticket office.
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

• The starting date written on the Japan Rail Pass cannot be changed.
• The voucher can be refunded if it has never been exchanged in Japan.
• 20% of the price will be charged as a refund handling fee.
• Refund is allowed only before the Exchange Order exchange to Rail Pass and it must submit for refund within 12 months from the issuance date.
• The refund process required approximately 2 months to complete.
  We’ll refund to cheque for cash and Nets payment and credit card for credit card payment.
• Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers who visiting Japan under the entry status of “Temporary visitor”, and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travelers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices  (Offices and service hours are subject to change or discontinuation without notice. ):
  • Kyoto Station Ticket Office, daily from 5:30AM to 11PM
  • Shin-Osaka Station East Ticket Plaza Office, daily from 5:30AM to 11:30PM
  • Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
  • Sannomiya Station Tickets Office, daily from 5:30AM to 11PM
  • Okayama Station Ticket Office, daily from 5AM to 11:30PM
  • Wakayama Station Ticket Office, daily from 5AM to 11PM
  • Toyooka Station Ticket Office, 5:20AM to 11PM
  • Kinosaki-onsen Station Ticket Office, daily from 5:45AM to 10:50PM

VALIDITY

• The lines include in the pass:
  • Kansai airport express Haruka (non reserved seats)
  • JR Nara line
  • JR Kyoto line
  • JR Gakkentoshi line
  • JR Yamatoji line
  • JR Tozai line
  • JR Osaka Higashi line
  • JR Osaka Loop Line
  • JR Yumesaki line
  • JR Hanwa line
  • JR Kobe line
  • JR Uno line
  • JR Ako line
  • JR Bantan line
  • JR Kakogawa line
  • JR Fukuchiyama line
  • JR Sagano Scenic Line
  • JR Maizuru line
  • JR Obama line
  • JR Kosei line
  • JR Hokuriku line
  • JR Biwako line
  • JR Manyo-Mahoroba (Sakurai) line
  • JR Wakayama line
  • JR Kisei (Kinokuni) line
  • JR Sanyo Shinkansen (Shin-Osaka to Okayama)
• The Pass is valid on Local, Rapid and Special Rapid trains on conventional JR West lines.
• The Pass is valid in non- only) reserved seats on the following Express Trains: Haruka, Hamakaze, Kinosaki, Konotori, Kuroshio, Thunderbird.
• The Pass is valid on the Sanyo Shinkansen between Shin-Osaka and Okayama in non-reserved seats only.
• The Pass is NOT valid on the Tokaido or Kyushu Shinkansen.

BOOKING

• You cannnot make seat reservation until you have exchange the Pass.
• An additional fee is required when reserving seat on Express trains and Shinkanses Bullet Trains.
• Non-reserved Ordinary class cars can be accesed freely. In order to travel in first class (green Cars) you will have to pay additional fees.
• To accese the platforms, show your pass to the JR West staff located at the platform gates.
• To reserve a seat, ask the JR West staff at the tickets office.
• It is a personal pass. Please always carry your passport when using the Pass station and train staff may check it.

CANCELLATION

Cancellation Penalty after Payment

20% – once confirmed and finalized.
50% – 20 working days before departure.
80% – 7 working days before departure.
100% – below 7 working days.

Notes

(a) All rates are subject to change without prior notice unless payment has been done and finalized.

(b) Refund is allowed only before the exchange of EO (Exchange Order); unused EO must be submitted to the Branch where you bought it within 12 months from the issuance date, together with your letter of request to refund; failure to surrender original EO means NO REFUND will be processed.

(c) NON REFUNDABLE if EO has been exchanged.

(d) Processing of refund is approximately 2 months; for Credit Card, refund may be longer.

(e) For Cash Payments, refund will be in the form of Check payable to Customer, same name as with the issued OR/Official Receipt.

(f) For Credit Card Payments, refund will be reversed in Billing of your issuing Bank.

(g) Amount of Refund for both type of payments are net of applicable charges and processing fees.

(h) Neither an Exchange Order nor a Japan Rail Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers who visiting Japan under the entry status of “Temporary visitor”, and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travelers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• The activation date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices and service hours are subject to change or discontinuation without notice. ):
  • Kyoto Station Ticket Office, daily from 5:30AM to 11PM
  • Shin-Osaka Station Ticket Office, daily from 5:30AM to 11:30PM
  • Osaka Station Ticket Office, daily from 5:30AM to 11PM
  • Kansai Airport Station Ticket Office, daily from 5:30AM to 11PM
  • Sannomiya Station Ticket Office, daily from 5AM to 11PM
  • Nara Station Ticket Office, daily from 9AM to 8PM
  • Wakayama Station Ticket Office, daily from 5AM to 11PM
  • Okayama Station Ticket Office, daily from 5AM to 11PM
  • Sakaiminato Station Ticket Office, daily from 7:10AM to 6:15PM
  • Yonago Station Ticket Office, daily from 5AM to 10PM
  • Tottori Station Ticket Office, daily from 5:45AM to 11PM
  • Matsue Station Ticket Office, daily from 4:50AM to 9:30PM
  • Hiroshima Station Ticket Office, daily from 5:20AM to 11PM
  • Shimonoseki Station Ticket Office, daily from 5:30AM to 10:30PM
  • Shin-Shimonoseki Station Ticket Office, daily from 5:30AM to 11PM
  • Kokura Station Travel Service Center, daily from 10AM to 7PM
  • Hakata Station (Fukuoka) Ticket Office, daily from 5:30AM to 11PM. Travel Service Center, daily from 10AM to 6PM

VALIDITY

• • From April 10, 2017 the pass is valid for West JR Bus and Chugoku JR Bus services within the valid area.
  • The pass is valid on these lines below:
    • Reserved seats on SANYO SHINKANSEN (between Shin-Osaka and Hakata)
    • Reserved seats on The Limited EXPRESS ‘HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, YAKUMO, SUPER HAKUTO (INCL. Between Kamigori and Chizu) etc.
    • Reserved seats on Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
    • JR WEST MIYAJIMA FERRY (between Miyajimaguchi and Miyajima)
  • The pass is NOT valid on Bullet Train “TOKAIDO SHINKANSEN” (between Shin-Osaka & Tokyo)
  • The pass is NOT valid on Bullet Train “KYUSHU SHINKANSEN” (between Hakata & Kagoshima-Chuo)
  • The pass is Not valid on the conventional line in Kyushu (between Hakata and Shimonoseki).

SEAT BOOKING

• With the Pass, no additional fee is required when reserving seats.
• Non-reserved Ordinary class cars can be accessed freely.
• In order to travel in first class (Green cars) you will have to pay additional fees.
• To access the platforms, show your pass to the JR staff located at the platform gates.
• To reserve a seat, ask the JR staff at the the ticket office.
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

• The starting date written on the JR Sanyo-San’in Pass cannot be changed
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• Refund is allowed only before the Exchange Order exchange to Rail Pass and it must submit for refund within 12 months from the issuance date.
• The refund process required approximately 2 months to complete.
• We’ll refund to cheque for cash and Nets payment and credit card for credit card payment.
• Neither an Exchange Order nor a JR Sanyo-San’in Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices are subject to change or discontinuation without notice. ):
  • Kyoto Station Ticket Office
  • Shin-Osaka Station Ticket Office
  • Osaka Station Ticket Office
  • Sannomiya Station Tickets Office
  • Kansai Airport Station Ticket Office
  • Nara Station Ticket Office
  • Wakayama Station Ticket Office
  • Toyooka Station Ticket Office
  • Kinosaki-onsen Station Ticket Office
  • Fukuchiyama Station Ticket Office
  • Nishi-Maizuru Station Ticket Office
  • Higashi-Maizuru Station Ticket Office
  • Okayama Station Ticket Office
  • Hiroshima Station Ticket Office

VALIDITY

• From April 10, 2017 the expanded area of validity includes Tottori, Amanohashidate and Kishi, and the pass is valid for West JR Bus and Chugoku JR Bus services within the valid area.
• The lines include in the pass:
  • Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Shin-Osaka – Hiroshima)
  • Non-reserved seats on Express Trains ‘HARUKA, KUROSHIO, THUNDERBIRD, KOUNOTORI, SUPER HAKUTO (Kyoto – Kamigori)
  • Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
  • JR WEST MIYAJIMA FERRY (Miyajimaguchi – Miyajima)
  • The Kyoto Tango Railway (all sections – non-reserved seats )
  • Wakayama Electric Railway (all sections – non-reserved seats)
  • JR Sanin Main Line between Hamasaka and Tottori
• Not valid on the Tokaido Shinkansen ( not valid on the Shinkansen between Shin-Osaka and Kyoto)

CANCELLATION

• The starting date written on the Kansai-Hiroshima Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original Kansai-Hiroshima Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Kansai-Hiroshima Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices are subject to change or discontinuation without notice. ):
  • Toyama Station Ticket Office
  • Shin-Takaoka Station Ticket Office
  • Kanazawa Station Ticket Office
  • Komatsu Station Ticket Office
  • Fukui Station Ticket Office
  • Tsuruga Station Ticket Office
  • Kyoto Station Ticket Office
  • Shin-Osaka Station Ticket Office
  • Osaka Station Ticket Office
  • Sannomiya Station Tickets Office
  • Kansai Airport Station Ticket Office
  • Nara Station Ticket Office
  • Wakayama Station Ticket Office
  • Toyooka Station Ticket Office
  • Kinosaki-onsen Station Ticket Office
  • Fukuchiyama Station Ticket Office
  • Nishi-Maizuru Station Ticket Office
  • Higashi-Maizuru Station Ticket Office
  • Okayama Station Ticket Office

VALIDITY

• From April 10, 2017 the expanded area of validity includes Tottori, Amanohashidate and Kishi, and the pass is valid for West JR Bus services, Kyoto Tango Railway and Wakayama Electric Railway services with non-reserved seats within the valid area.
• The pass is valid for non-reserved seats on these trains and routes below:
  • Bullet Train “SANYO SHINKANSEN” (between Shin-Osaka & Okayama)
  • Bullet Train “HOKURIKU SHINKANSEN” (between Kanazawa & Joetsu-Myoko)
  • Express Trains ‘HARUKA,THUNDERBIRD,KUROSHIO,KOUNOTORI,SUPER HAKUTO (between Kyoto & Kamigori) etc.
• Pass-holder may use Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
• The pass is NOT valid on these trains and routes below:
  • Bullet Train “HOKURIKU SHINKANSEN” (between Joetsu-Myoko & Tokyo)
  • Bullet Train “TOKAIDO SHINKANSEN” (between Shin-Osaka & Tokyo)
  • Bullet Train “SANYO SHINKANSEN” (between Okayama & Hakata)
  • IR Ishikawa Railway or the Ainokaze Toyama Railway.
• Special exception:
  • Limited express trains can be used on the IR Ishikawa Railway (between Kanazawa & Tsubata)
  • Pass-holder may use Himi, Johana, or Nanao lines only if pass-holder does not align from IR Ishikawa Railway (between Kanazawa & Tsubata) or the Ainokaze Toyama Railway (between Takaoka & Toyama).
  • A separate liner-fare is required when boarding the Ainokaze Liner rapid service on the Ainokaze Toyama Railway.

CANCELLATION

• The starting date written on the Kansai-Hokuriku Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original Kansai-Hokuriku Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Kansai-Hokuriku Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

VALIDITY

• As of April 10, 2017 it can be used on West JR Bus services within the valid area.
• The pass is valid on these trains and routes below:
  • Non-reserved seats on Bullet Train “HOKURIKU SHINKANSEN” (between Kanazawa and Kurobe-Unazukionsen)
  • Non-reserved seats on Express Trains ‘THUNDERBIRD’ etc.
  • Rapid Services, and Local trains on JR-WEST Conventional lines
• The Pass is NOT valid on these trains and routes below:
  • Bullet Train “HOKURIKU SHINKANSEN KAGAYAKI” (between Kurobe-Unazukionsen and Tokyo)
  • IR Ishikawa Railway or the Ainokaze Toyama Railway
• Special exception:
  • Limited express trains can be used on the IR Ishikawa Railway (between Kanazawa & Tsubata)
  • Pass-holder may use Himi, Johana, or Nanao lines only if pass-holder does not align from IR Ishikawa Railway (between Kanazawa & Tsubata) or the Ainokaze Toyama Railway (between Takaoka & Toyama).
  • A separate liner-fare is required when boarding the Ainokaze Liner rapid service on the Ainokaze Toyama Railway.

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices are subject to change or discontinuation without notice. ):
  • Kyoto Station Ticket Office
  • Shin-Osaka Station Ticket Office
  • Osaka Station Ticket Office
  • Kansai Airport Station Ticket Office
  • Toyama Station Ticket Office
  • Shin-Takaoka Station Ticket Office
  • Kanazawa Station Ticket Office
  • Komatsu Station Ticket Office
  • Fukui Station Ticket Office
  • Tsuruga Station Ticket Office

BOOKING

• Once the PASS has a starting date written on it, the date cannot be changed.
• In order to travel in first class (Green cars) you will have to pay additional fees.
• To access the platforms, show your pass to the JR West staff located at the platform gates.
• To reserve a seat, ask the JR West staff at the ticket office.
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

• The starting date written on the Hokuriku Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original Hokuriku Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Hokuriku Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices are subject to change or discontinuation without notice. ):
  • Shin-Osaka Station Ticket Office
  • Osaka Station Ticket Office
  • Kansai Airport Station Ticket Office
  • Okayama Station Ticket Office
  • Sakaiminato Station Ticket Office
  • Yonago Station Ticket Office
  • Tottori Station Ticket Office
  • Matsue Station Ticket Office

VALIDITY

• From April 10, 2017, the area covered by the San’in-Okayama Area Pass has been expanded to include the stretch between Masuda and Hagi stations on the San’in Main Line.
• The pass is valid on these lines below:
  • Non-reserved seats on Express Trains ‘YAKUMO,SUPER HAKUTO (between Kamigori and Chizu) etc.
  • Rapid Services, and Local trains on JR-WEST Conventional lines
  • Non-reserved seats on limited express, rapid service and local trains in the San’in and Okayama areas, and also on the Chizu Express Line.
• The Pass is NOT valid on the Sanyo Shinkansen between Shin-Osaka and Hakata.

BOOKING

• Once the PASS has a starting date written on it, the date cannot be changed.
• In order to travel in first class (Green cars) you will have to pay additional fees.
• To access the platforms, show your pass to the JR West staff located at the platform gates.
• To reserve a seat, ask the JR West staff at the ticket office.
• It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

• The starting date written on the San’in-Okayama Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original San’in-Okayama Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a San’in-Okayama Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

VALIDITY

• The lines include in the pass:
  • Sanyo Shinkansen, non-reserved seats, (Shin Osaka to Hakata)
  • Non-reserved seats on limited express, rapid-service, and regular trains within the free area
  • Okayama Electric Tramway (tram)
  • Okaden Bus (Okayama station – Shin-Okayama port)
  • Ryobi ferry (Shin-Okayama Port – Shodoshima (Tonosho Port))
  • Shodoshima Ferry (Takamatsu Port – Shodoshima (Tonosho Port))
  • Setouchi Kanko Kisen (Hinase Port – Shodoshima (Obe Port))
  • Onomichi Bus “Shimanami Cycle Express”
  • Chugoku JR Bus (Hiroshima Sightseeing Loop Bus “Meipuru-pu”)
  • Ishizaki Kisen or Setonaikai Kisen “Super Jet”
  • JR West Miyajima Ferry (Miyajimaguchi – Miyajima)
• The pass is NOT valid on
  • Conventional railway lines in Kyushu (Shimonoseki – Hakata)
  • You need to purchase a separate reserved-seat ticket when boarding “SL Yamaguchi”
  • Reserved seats on the Sanyo Shinkansen or limited express trains

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices :
  • Shin-Osaka Station Ticket Office
  • Kansai Airport Station Ticket Office
  • Osaka Station Tickets Office
  • Okayama Station Ticket Office
  • Hiroshima Station Ticket Office
  • Hakata Station Ticket Office
  • Takamatsu Station Ticket Office
  • Matsuyama Station Ticket Office
  • Warp Takamatsu Branch
  • Warp Matsuyama Branch

CANCELLATION

• The starting date written on the Setouchi Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.

• A refund can only be made with the original Setouchi Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Setouchi Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• Within three months from the date the Exchange Order was issued, you must turn in your Exchange Order to obtain your JR WEST PASS (for example, an Exchange Order issued on 15APR would have to be turned in by 14JUL). At that time, it is necessary to specify the date that you want to start using the Pass. It can be any date within three month from the date the Exchange Order is issued.
• To exchange date of the pass, once the pass has been obtained, can no longer be changed.
• JR Exchange Offices (Offices are subject to change or discontinuation without notice. ):
  • Shin-Osaka Station Ticket Office
  • Osaka Station Ticket Office
  • Kansai Airport Station Ticket Office
  • Hiroshima Station Tickets Office
  • Shin-Shimonoseki Station Ticket Office
  • Shimonoseki Station Ticket Office
  • Kokura Station Ticket Office
  • Hakata Station Ticket Office

VALIDITY

• As of April 10, 2017 it can be used on Chugoku JR Bus services within the valid area.
• The pass is valid on these lines below:
  • Non-reserved seats on Bullet Train “SANYO SHINKANSEN” (between Mihara and Hakata)
  • Non-reserved seats on Express Trains
  • Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
  • JR WEST MIYAJIMA FERRY (between Miyajimaguchi and Miyajima)
  • JR Yamatoji line
• The Pass is NOT valid on these trains and routes below:
  • Bullet Train “SANYO SHINKANSEN” (between Mihara and Shin-Osaka)
  • Bullet Train “TOKAIDO SHINKANSEN” (between Shin-Osaka and Tokyo)
  • Bullet Train “KYUSHU SHINKANSEN” (between Hakata and Kagoshima-Chuo)
  • The conventional line in Kyushu (between Hakata and Shimonoseki).
• A reserved seat fare is required to ride the SL YAMAGUCHI

CANCELLATION

• The starting date written on the Hiroshima-Yamaguchi Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original Hiroshima-Yamaguchi Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Hiroshima-Yamaguchi Area Pass can be reissued if lost or stolen.

DELIVERY

ELIGIBILITY

• Only travelers visiting Japan under the entry status of “Temporary visitor” and has a passport bearing this stamp can use this pass. Please note that according to strict interpretation of the Japanese Immigration Law, “Temporary visitor” status differs even from other types of stays that are also for only short time periods.
• Japanese passport holders can NOT use this pass. However in a rare case when travellers have dual passports (Japanese & Other), unless your valid non Japanese passport is stamped with “Temporary Visitor”, issuance of JR pass will be refused.

EXCHANGE

• Once the exchange order is issued, within 3 months, you must turn it in to obtain your actual Okayama-Hiroshima-Yamaguchi Area Pass
• After arriving in Japan, a passport and an exchange order are required when exchanging for the actual Okayama-Hiroshima-Yamaguchi Area Pass.

VALIDITY

• The Pass is valid for 5 consecutive days.
• The Okayama-Hiroshima-Yamaguchi Area Pass is valid on the following trains and routes
  • Non-reserved seats on ordinary cars of the bullet train Sanyo Shinkansen (including the NOZOMI and MIZUHO, between Hakata and Okayama)
  • Non-reserved seats of Limited Express trains / Local trains (including rapid services) in the designated area
  • Chugoku JR Bus services within the area
  • JR WEST MIYAJIMA FERRY (Miyajimaguchi ⇔ Miyajima)
  • Ekirin Kun (a bicycle rental service) in the valid area.

• The pass is NOT on the conventional line in Kyushu (between Hakata and Shimonoseki).
• Additional separate tickets are required for First Class (Green), Sleeper car, reserved seating on ordinary car. Please purchase at a JR West station before boarding

CANCELLATION

• The starting date written on the Okayama-Hiroshima-Yamaguchi Area Pass cannot be changed.
• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• 15% of the price will be charged as a refund handling fee.
• A refund can only be made with the original Okayama-Hiroshima-Yamaguchi Area Pass Exchange Order within one year of the date of issue.
• Neither an Exchange Order nor a Okayama-Hiroshima-Yamaguchi Area Pass can be reissued if lost or stolen.